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Terms and conditions for 8 Pack Class Pass

Welcome to FIT4MOM Santa Clarita offering Stroller Strides, Stroller Barre, Fit4Baby, Run Club, Strides 360, Body Boost Express and Body Well classes to the Santa Clarita Valley! Below you will find our policies and information on how to contact us with any questions or concerns you may have regarding your membership or class pass.

CLASS PASS HOLDER BENEFITS

Access to 8 Stroller Strides, Stroller Barre, Body Boost or Strides 360 classes within a 4 month period. OR

Access to 16 Stroller Strides, Stroller Barre, Body Boost or Strides 360 classes within a 6 month period.

'Class pass holders' classes at any of our Santa Clarita locations (Stroller Strides, Stroller Barre, Strides 360 and Fit4baby drop in workouts + 24/7 access to our on demand library of classes).

PAYMENTS FOR CLASSES


We accept payment by debit cards, Visa, Discover, AMEX, or MasterCard credit cards. All monthly memberships must have a credit card on file. Payments must be received in full prior to beginning any class. Billing periods will reflect a 30 day cycle beginning on the 1st day of purchased services. Monthly payments for debit/credit cards will be charged automatically every 30 days for all memberships. If a Member should change debit/credit card companies, have an updated expiration date, or a new billing address, these changes must be submitted via client Pike13 accounts. Funds that are denied for any reason will be subject to a $15 re-processing fee. Please see below for our monthly hold and cancellation policy.

CLASS PASS PAYMENTS

We accept debit cards, Visa, Discover, AMEX, or MasterCard credit cards for passes. Payments must be received in full prior to beginning any class.

STAY INFORMED

Our main method of communication with you regarding FIT4MOM Santa Clarita programming is through e-mail. If you do not receive our monthly newsletter or calendars, please let us know so we can confirm your e-mail information. Many e-mail programs have spam filters. You may want to check your system and add FIT4MOM Las Vegas to your “acceptable” e-mail list so that our e-mails are not blocked. ****Please email santaclarita@fit4mom.com for all business matters, we cannot respond to business emails via social media platforms


CREDITS/REFUNDS

There are no credits or refunds given for missed classes due to weather or personal circumstances for ANY of our fitness programs.


STROLLER POLICY FOR STROLLER STRIDES/STROLLER BARRE/STRIDES360

Children must remain in their stroller throughout class for their safety and the overall safety of the class.


PRICING/POLICY CHANGES

Pricing and policies are subject to change.


CUSTOMER SERVICE

For all matters pertaining to your membership, please contact Samantha Welch directly during regular business hours Monday- Friday 9am-5pm at Santaclarita@fit4mom.com or 661-476-8709. Our goal is for you and your children to have an amazing fitness experience with us. We realize you have choices for your fitness needs and FIT4MOM Santa Clarita appreciates your business. If you have any questions or concerns, please contact us immediately. As we strive to bring you the best program possible, we value your feedback!


**INCLEMENT WEATHER: Although rare, FIT4MOM Santa Clarita will cancel classes in cases of inclement weather. Class cancellations due to these conditions will be announced at least 1 hour prior to class start time. Announcements of any such cancellations will always be communicated on our website, https://santaclaritavalley.fit4mom.com. Feel free to call or text us at 661-476-8709 Monday- Friday during regular business hours (9am-5pm) for any questions.

**PRE ENROLLMENT FOR CLASSES: We require ALL clients to pre enroll for their classes. This allows instructors to contact clients should there be any changes to meeting spots or cancellation of classes. Clients must pre enroll at least TWO HOURS before class start time. Classes may be canceled if there are no pre enrollments. Any class cancellations will be announced at least ONE HOUR prior to class start time. A late cancellation fee of $15 may apply if a client enrolls for a class and is a "no show" in the system. If a client does not pre enroll for a class and the class is not showing as 'canceled' on our calendar, that client may still attend class so long as they still pre enroll in pike13 (some classes may have waitlists).

**LOOKING FOR FIT4MOM SWAG? Visit shop.fit4mom.com for the latest in branded apparel, kids' clothing and more!

**Equipment for classes: Resistance Band of 8 pounds or more for Stroller Strides & Body Well workouts, Sponge Balls for our Stroller Barre workouts. We will occasionally place bulk orders for equipment, keep posted on our private Active Client Forum for details.


2024 Holiday Calendar

We will not hold classes on the following holidays this year:

New Year’s Day, January 1st

Independence Day, July 4th

Thanksgiving Day, November 28th

Day after Thanksgiving, November 29th

Christmas Eve, December 24th

Christmas Day, December 25th

New Year’s Eve, December 31st

Occasionally, classes may be canceled due to scheduled events in which FIT4MOM Santa Clarita is a sponsor or has an official race team. Our offices will be closed December 24-January 2 to allow our Team to spend quality time with their families.

For latest schedule, please visit: https://santaclaritavalley.fit4mom.com/schedule Pre enrolling for your classes will provide the latest information on the schedule including class meeting location changes/cancellations.


AGREEMENT
By purchasing this contract, you are agreeing to the terms of this contract. Terms of this agreement may change with proper advance written notice.